Most nonprofit organizations operate on a shoestring budget, and many would have to close their doors without the help of devoted volunteers. Still, news sources have reported many horror stories about strangers — or worse, people in trusted positions — who have harmed children or abused elderly persons. As a result, organizations are faced with a growing challenge — how to accomplish their mission while protecting the vulnerable population served.
What is a data-informed organization? At its most basic, it’s one that collects and tracks information about constituents--your audience, suupporters, donors. The ideal is to incorporate data as part of the culture so that it becomes second-nature to collect and act on it. The polar opposite is to not collect or track any information at all, which leads to uninformed decision-making. This report defines five stages of data maturity and identifies the factors that comprise them. It also includes a brief self-assessment to help you determine the status of your own data efforts.
Covers hiring and training of staff & volunteers, including board, crew members, etc. [This example may not reflect the company's most recent version]
MS Word document includes definitions to provide guidance in determining the kinds of behavior prohibited by this policy. Also explains procedures for investigation, resolution and written report. [Note: This example may not represent the company's most recent version]
A look at three key elements of organizational diversity--governance, audience and workforce--and consider which actions will be most effective.
Whether clearly articulated or not, organizational values emerge. They are reflected on your organization’s website, in your last donor appeal letter, and in the faces and voices of the volunteers that greet audience members in the lobby. Values are illustrated through your community partnerships (or lack thereof), your choice of programming, and the decision-making processes in your boardroom. This article explains how to make these work for you.
Albany Civic Theater, Inc.: 21-page document in PDF format
Iowa City Community Theatre: 15-page document in MS Word format. [This example may not be the company's most recent version]